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Apple says iPhone ‘Error 53′ is to protect customers’ security


Apple has hit back at criticism of its controversial “Error 53” message on iPhones, claiming it is part of measures to protect customers’ security.

On Friday, the Guardian revealed how thousands of iPhone 6 users have had their devices, which cost hundreds of pounds, left useless after encountering the error message.

The problem is related to the smartphone’s home button, which contains a Touch ID thumbprint reader that can be used to unlock the device rather than inputting a four-digit security code.

If the phone is damaged and a non-Apple repairer replaces the button, a subsequent update of the operating system detects a non-standard component and shuts down the device. There is no known way of bringing it back to life.

Many iPhone 6 owners have only become aware of the issue when installing routine updates to iOS, Apple’s operating system for iPhones and iPads. It is unclear exactly how many have been affected.

In a statement released following the publication of the Guardian’s story, an Apple spokesperson said: “We take customer security very seriously and Error 53 is the result of security checks designed to protect our customers. iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components.

“If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled. This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used. If a customer encounters Error 53, we encourage them to contact Apple Support.”

However, some users have also encountered Error 53 messages even though their device has not been altered or repaired in any way. That is what happened to US technology writer Mike Wehner last year when his iPhone 6 suffered intermittent problems with the Touch ID sensor.

Although he was able to get a replacement device at an Apple store, thousands of users whose phones have been repaired have not been so lucky. As third-party

hardware has been installed on their devices, Apple deems its terms and conditions to have been broken and forced many owners to contribute towards the cost of a new phone.

With many Apple customers left furious at the company’s stance, one Guardian reader comments: “I think they made an after-the-fact adjustment to a poorly conceived and implemented security system on the iPhone. They hadn’t properly considered the implications of third parties substituting parts on the phones, whether these were bonafide alterations or not.

“They didn’t think about the customers at all (Apple are arrogant enough to do this). Or they decided that it isn’t their problem if customers do something other than what they recommend. Surely even Apple now realise it is their problem? They will have to sort it out.”

A reader of the Boing Boing technology blog said Apple should have advertised the fact rather than keeping it hidden.

If they included a warning in the package ‘tamper resistance’ feature that works by non-Apple-authorised repair services may be mistaken for tampering attempts, and lead to the phone being disabled’, then it would be purely a feature ... By concealing the feature prior to sales, and only even revealing it after being repeatedly pressured over it, Apple turned what could have been a feature into a landmine.”

Apple shares have fallen more than 20% in the past three months as investors begin to doubt whether it can maintain the stellar growth posted since the iPhone first went on sale eight years ago. The company relies on the smartphone for about two thirds of its revenue.

Last month Apple said iPhone sales were flat for the three months to December, with about 74.8m devices bought in the quarter. Its most recent device, the Apple watch, has failed to capture consumers’ imagination and iPad sales are also on the slide.

Much is therefore riding on the success of the iPhone 7, expected to be released in September, but slowing global smartphone sales could make that a difficult feat to pull off even for Apple.


How to Recycle Used Mobile Phone and Electronics

Recycling electronic devices is easier today than ever and chances are you have already recycled many of your used phones or laptops. Technology and the rate in which it’s growing is greater than ever, which means the hottest and newest tech toy you own right now will be yesterday’s news in just a few weeks.

The rising rate of growth is fueling the recycled electronics business, because of the increase of obsolete electronic devices consumers own. If you happen to own a laptop or cell phone for a popular use like video games, this effect will also increase because of the requirements new games and applications require.

There’s a flip side to all this new tech of course, and that’s the increase in environmentally hazardous issues that can arise from improper disposal.

When you want to recycle your cell phone make sure the company that’s taking your mobile phone recycle can properly refurbish your device or at the very least can properly dispose of it in a responsible and legal manner.

Find your local recycler to help you with your laptop recycling need, and there are many choices when it comes to a mobile phone recycling company in Scotland. Before you head out to drop off your mobile phone recyclable, there’s a few key points on how to recycle mobile phones or your used laptop.


Clear out all of your information beforehand, especially because your laptop and cell phone can hold valuable data like credit card numbers, or email addresses. Make sure to back up your data and then promptly clear your electronic device before recycling it.

You don’t want your personal data to be in the wrong hands, and because most recycled cell phones end up overseas, this is a problem you don’t need. When clearing your phone make sure to remove all your sim cards and pertinent photos.

Do not simply format your laptop because the data is still on the disk regardless of any formatting you perform. There are many low level formatting services or programs available that can completely wipe the disk by writing over the physical partition.

Your private data or identity theft are real life concerns that stop many people from donating used electronics. Knowing how to properly clear your cell phone of any sensitive images or data, and especially your laptop can be daunting for many people.




If you can’t find the right amount you want for your mobile phone recycle, consider donating to a charity for the right tax deductible. Not only are you profiting but you are also helping the community and because there’s so many choices for a mobile phone recycling company in Scotland you are doing your civic duty.


Try to find a local community group that is properly setup to accept your mobile phone or laptop recycling item to easily donate your used electronics.

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Samsung Galaxy A3


samsung galaxy A3

Available as:
Samsung Galaxy A3 SM-A300F with 1 GB RAM
Samsung Galaxy A3 SM-A300FU with 1.5 GB RAM



LAUNCH Announced 2014, October
Status Available. Released 2014, December
BODY Dimensions 130.1 x 65.5 x 6.9 mm (5.12 x 2.58 x 0.27 in)
Weight 110.3 g (3.88 oz)
DISPLAY Type Super AMOLED capacitive touchscreen, 16M colors
Size 4.5 inches (~65.5% screen-to-body ratio)
Resolution 540 x 960 pixels (~245 ppi pixel density)
Multitouch Yes
Protection Corning Gorilla Glass 4
PLATFORM OS Android OS, v4.4.4 (KitKat)
Chipset Qualcomm MSM8916 Snapdragon 410
CPU Quad-core 1.2 GHz Cortex-A53
GPU Adreno 306
MEMORY Card slot microSD, up to 64 GB
Internal 16 GB, 1/1.5 GB RAM
CAMERA Primary 8 MP, 3264 x 2448 pixels, autofocus, LED flash, check quality
Features Geo-tagging, touch focus, face detection, panorama
Video 1080p@30fps, check quality
Secondary 5 MP
SOUND Alert types Vibration; MP3, WAV ringtones
Loudspeaker Yes
3.5mm jack Yes
COMMS WLAN Wi-Fi 802.11 b/g/n, hotspot
Bluetooth v4.0, A2DP, EDR, LE
GPS Yes, with A-GPS, GLONASS, Beidou
NFC Yes (LTE model only)
Radio FM radio, recording
USB microUSB v2.0
FEATURES Sensors Accelerometer, proximity, compass
Messaging SMS(threaded view), MMS, Email, Push Mail, IM
Browser HTML5
Java Yes, via Java MIDP emulator
- ANT+ support
- Active noise cancellation with dedicated mic
- MP4/WMV/H.264 player
- MP3/WAV/WMA/eAAC+/FLAC player
- Photo/video editor
- Document viewer
BATTERY Non-removable Li-Ion 1900 mAh battery
Talk time Up to 12 h (3G)
Music play Up to 60 h
MISC Colors Pearl White, Midnight Black, Platinum Silver, Soft Pink, Light Blue, Champagne Gold
SAR EU 0.24 W/kg (head)     0.30 W/kg (body)
Price group
TESTS Performance Basemark OS II: 556 / Basemark X: 1895
Camera Photo / Video
Loudspeaker Voice 65dB / Noise 66dB / Ring 76dB
Battery life

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